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In light of OPM guidance and increasing concerns about COVID-19 (coronavirus), we are suspending accepting training requests.

Adoption by the House of Delegates

August 9–10, 1999

  • Organizing them for the convenience of their readers;
  • Using direct and easily understood language;
  • Writing in short sentences, in the active voice; and
  • Using helpful stylistic devices, such as question-and-answer formats, vertical lists, spacing that facilitates clarity, and
  • tables.

To avoid problems in the use of plain language techniques, agencies should:

  • Take into account possible judicial interpretations as well as user understanding;
  • Clearly state the obligations and rights of persons affected, as well as those of the agency; and
  • Identify and explain all intended changes when revising regulations.